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HP offers a new smarter solution that helps you respond to management application problems and receive solutions automatically.

HP OpenView launched Self-Healing Services this past June after a successful customer pilot program. Now a time and money saving solution available to HP OpenView support customers, Self-Healing Services provide rapid access to detailed fault and performance information for HP OpenView management software applications. Self-Healing Services help maximize system uptime and performance, and reduce the cost of maintaining the IT infrastructure by providing proactive notification of problems before costly downtime.

The ability to meet 24 x 7 computing demands is a critical business success factor, and your management software is the key link to your awareness of your service delivery. Downtime and extended time spent resolving problems can have a significant impact on your customer satisfaction, and subsequently affect your bottom line. With HP OpenView Self-Healing Services, you can effectively shorten the time to resolution when your HP software encounters a problem.

Benefits at a glance

  •  Faster time to problem resolution
  • Instant, automated capture of relevant data at the moment a fault occurs – so you don’t waste time gathering data
  • Automatic notification when faults occur – with immediate access to fault analysis reports
  • Safe, secure and customer-controlled data handling 
  • One click to request direct help from HP experts 

    Check this service out!!  For more information on HP OpenView Self-Healing Services please visit: www.hp.com/managementsoftware/self-healing

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